Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • United States : 10 - 15 business days
  • Europe : 7 - 14 business days
  • Australia, New Zealand and Oceania : 10 - 15 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

  • Custom or personalized orders
  • Items on sale
  • Conditions of return

    Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

    Questions about your order?

    Please contact me if you have any problems with your order.

    Frequently Asked Questions

    Sizing details

    Size chart:

    SMALL – Height of 5'7" (170 cm) and below (if you are broad/built then size up)

    MEDIUM – Height between 5'8" – 6'2" (173 – 188 cm) (if you are slender then size down, broad or built size up)

    LARGE – Height of 6'3" (191 cm) and above or wear extra large clothing
    If you are XS, or XL, XXL we’ll make custom size for you.

    All cotton straps are universal adjustable size from S to L, but If you are XL, XXL we’ll make custom size for you.

    Estimated shipping times

    United States: 5 - 10 business days
    Europe: 5 - 8 business days
    Australia, New Zealand and Oceania: 10-15 business days

    Do you offer express shipping?

    We offer DHL and FedEx Express services for any orders which are required urgently.

    If you require an express shipment, we would advise you to write us for a quote. We require your delivery address, phone number and the products you would like to order.

    Estimated express shipping times:
    United States: 3-5 business days
    Europe: 2-3 business days
    Australia, New Zealand and Oceania: 3-5 business days

    Sizing details

    All cotton straps sizes are universal and adjustable from S to L. You can easily bend an unused part under elastic band. If you are XL or XXL we’ll make custom size for you.

    How to get a refund for late packages?

    Should your order be delayed for more than 30 days, please contact us. Before this 30 day period we cannot undertake any steps.

    What's the Return Policy?

    If your new harness doesn't fit, let us know within 7 business days of receiving your order for an exchange (buyer covers shipping costs). The item must be in its original, unused condition and packaging. Shipping costs are non-refundable. Please purchase "tracking" from your post office when returning the item and provide us with the tracking number. Once received, we'll arrange a replacement item.

    Please note that customized items are not accepted for returns or exchanges. We apologize for any inconvenience this may cause.

    Custom and personalized orders

    Please note that customized items are not accepted for returns or exchanges. We apologize for any inconvenience this may cause.

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